(4.5 / 5)1831+ Ratings

Desku.io Reviews

Are you looking for ways to save money when shopping at Desku.io. Our Desku.io coupon codes can help you do just that! Over 1831 customers have already used our coupons to save an average of $58 with Desku.io discount codes. There are currently 29 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.5
3 Reviews
  • 5100%
  • 40%
  • 30%
  • 20%
  • 10%

About Desku.io

Desku.io is a customer service software that delivers personalized and tailored experiences for each unique business using an AI-powered unified omni-channel platform. It offers tools for messaging across the entire customer lifecycle, including marketing, sales, and support software, and provides accurate reporting and analytics to improve support strategy. Desku.io is suitable for businesses that want to revolutionize customer communication with the power of simplicity and gain valuable insights to improve their support strategy.

Desku.io Pros & Cons

Desku.io has several pros and cons that potential users should consider:

Pros:

  • Feature-rich: Offers a wide range of features including live chat, ticketing, AI chatbot, knowledge base, shared inbox, and social inbox.
  • Deep integration with Woocommerce: This makes it a good choice for businesses using Woocommerce.
  • Good pricing: Compared to other platforms, Desku.io offers competitive pricing.
  • Easy to navigate: The user interface (UI) and user experience (UX) are generally well-received.
  • Generous limit for multiple workspaces/brands: This allows for greater flexibility and scalability.

Cons:

  • Website speed: The website can load slowly, particularly from certain locations.
  • User Experience (UX): Some users have reported that the UX is not as good as it could be.
  • Slower development: There have been reports of slower development recently.
  • Ticketing UI: Some users find the ticketing user interface to be a bit messy.
  • No native apps yet: Currently, there are no native apps for Android, iOS, etc.

These pros and cons can help businesses decide whether Desku.io is the right fit for their needs. It's always recommended to try out the platform and see if it meets the specific requirements of the business.

Desku.io Coupon & Discount Codes

10% cheaper at least when shopping with Desku.io code. Super deal!

Verified 7 days ago1340 Uses
10% OFF

Gigantic deal! Take time to shop today for at least 75% off.

Verified 3 days ago1220 Uses
75% OFF

Browse the newest items starting at $33. Super valuable deal!

Verified 2 days ago1240 Uses
$33 OFF

Desku.io Customer Reviews (3)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Gene Reyna
Gene Reyna
verifyVerified Buyer

Apr 9, 2023
Ambrosino Folliero
Ambrosino Folliero
verifyVerified Buyer

Apr 8, 2023
Samuel Carvalho
Samuel Carvalho
verifyVerified Buyer

Apr 6, 2023

Desku.io Customer’s Q&A

user-name
no-comment
No question yet

Desku.io Features and Benefits

Desku.io is a versatile platform that improves customer service and engagement for businesses. It integrates automated and human support to foster growth through stronger relationships. Here are some of its key features and benefits:

  • AI Customer Support Software: Automates 70% of inquiries with AI-Driven Customer Service, which can increase lead conversion, deliver exceptional support, and boost revenue.
  • Omnichannel Support: Unifies email, chat, Instagram, Facebook & more in one inbox.
  • AI Co-Pilot: Built on your own knowledge base, data, and integrations, this fully autonomous AI Agent can instantly answer tickets, perform actions, and match your brand’s tone of voice.
  • Live Chat: Provides real-time communication with customers, boosting customer engagement.
  • No Code AI Chatbot Builder: A 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation.
  • Knowledge Base Creation: Reduces queries by 40% by equipping customers with relevant info for self-service.
  • Email Viewer: Allows users to view complete emails directly within the software, improving communication and workflow management.

In terms of benefits, using Desku.io can lead to a 56% increase in responding to customer messages in the first year, a decrease in team response times by an average of 30 minutes, increased loyalty by focusing on customer service, and a reduction in email volume by 30% with self-serve support. It's trusted by thousands globally and offers a unified customer service solution. It's also an affordable alternative to other platforms for growing businesses.

Desku.io Pricing

Desku.io offers three different plans:

  • Startup: This plan costs $19 per user per month. It is perfect for startups.
  • Team: This is the most popular plan and costs $39 per user per month. It is perfect for small teams.
  • Business: This plan costs $59 per user per month. It is perfect for businesses.

All these plans can be tried for free for 07 days, and no credit card is required. They are billed annually. Enjoy a 14-day free trial, quick setup, and up to 35% discount on annual payments.

Payment Method

Desku.io accepts payments through various methods. These include Stripe, PayPal, Apple Pay, and Afterpay. This variety of payment options provides flexibility for customers and ensures a smooth transaction process. It's important to note that the availability of these payment methods may depend on the user's location and the specific plan they choose. For pricing details, users are encouraged to visit the official Desku.io website.

Desku.io FAQs

FAQ

Desku.io Return Policy?

Desku.io provides guidance on returns/refund processes and answers exchange queries to streamline processes and boost customer loyalty. However, the specific details of their return policy are not readily available. It's recommended to contact Desku.io directly for more information on their return policy.

FAQ

How To Open A Desku.io Account?

To open an account on Desku.io, follow these steps:

  1. Visit the official Desku.io website.
  2. Click on the "Get Started Free" button.
  3. Fill in the required details, including name, email, and password.
  4. Click on the "Create Account" button.
  5. Follow the instructions sent to the registered email to verify the account.

Remember, no credit card is required to start a free trial. After the trial period, users can choose a suitable plan. Enjoy exploring the features of Desku.io!

FAQ

Desku.io Alternatives

Here are the top 10 alternatives to Desku.io:

  1. Intercom
  2. Tidio
  3. Zoho Desk
  4. Freshdesk
  5. Front
  6. Zendesk
  7. HubSpot Service Hub
  8. Salesforce Service Cloud
  9. LiveAgent
  10. Happyfox

Each platform offers unique features to streamline support operations and improve customer satisfaction. They can be found in Help Desk Software but may also be in Live Chat Software or Online Reputation Management Software. These alternatives provide efficient live chat tools and AI chatbots, among other features.

Explore Similar Stores

See All Stores
store-name

Guess

(4 / 5)Add rating
Clothing & Shoes
Handbags & Totes
store-name

Claire's

(4 / 5)Add rating
Pendants
Bracelets
store-name

HP

(4.5 / 5)Add rating
Desktop Computers
Computer Accessories
store-name

Maurices

(4 / 5)Add rating
Pants
Trunks
store-name

The Shelving Store

(5 / 5)Add rating
Furniture
Storage
store-name

Sam Ash

(4 / 5)Add rating
Musical Instruments
Speakers
store-name

Fye

(4.7 / 5)Add rating
Toys
Baby Toys