Desku.io Reviews
Desku.io Customer Reviews (3)
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Desku.io Customer’s Q&A
Desku.io Features and Benefits
Desku.io is a versatile platform that improves customer service and engagement for businesses. It integrates automated and human support to foster growth through stronger relationships. Here are some of its key features and benefits:
- AI Customer Support Software: Automates 70% of inquiries with AI-Driven Customer Service, which can increase lead conversion, deliver exceptional support, and boost revenue.
- Omnichannel Support: Unifies email, chat, Instagram, Facebook & more in one inbox.
- AI Co-Pilot: Built on your own knowledge base, data, and integrations, this fully autonomous AI Agent can instantly answer tickets, perform actions, and match your brand’s tone of voice.
- Live Chat: Provides real-time communication with customers, boosting customer engagement.
- No Code AI Chatbot Builder: A 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation.
- Knowledge Base Creation: Reduces queries by 40% by equipping customers with relevant info for self-service.
- Email Viewer: Allows users to view complete emails directly within the software, improving communication and workflow management.
In terms of benefits, using Desku.io can lead to a 56% increase in responding to customer messages in the first year, a decrease in team response times by an average of 30 minutes, increased loyalty by focusing on customer service, and a reduction in email volume by 30% with self-serve support. It's trusted by thousands globally and offers a unified customer service solution. It's also an affordable alternative to other platforms for growing businesses.
Desku.io Pricing
Desku.io offers three different plans:
- Startup: This plan costs $19 per user per month. It is perfect for startups.
- Team: This is the most popular plan and costs $39 per user per month. It is perfect for small teams.
- Business: This plan costs $59 per user per month. It is perfect for businesses.
All these plans can be tried for free for 07 days, and no credit card is required. They are billed annually. Enjoy a 14-day free trial, quick setup, and up to 35% discount on annual payments.
Payment Method
Desku.io accepts payments through various methods. These include Stripe, PayPal, Apple Pay, and Afterpay. This variety of payment options provides flexibility for customers and ensures a smooth transaction process. It's important to note that the availability of these payment methods may depend on the user's location and the specific plan they choose. For pricing details, users are encouraged to visit the official Desku.io website.
Desku.io FAQs
Desku.io Return Policy?
Desku.io provides guidance on returns/refund processes and answers exchange queries to streamline processes and boost customer loyalty. However, the specific details of their return policy are not readily available. It's recommended to contact Desku.io directly for more information on their return policy.
How To Open A Desku.io Account?
To open an account on Desku.io, follow these steps:
- Visit the official Desku.io website.
- Click on the "Get Started Free" button.
- Fill in the required details, including name, email, and password.
- Click on the "Create Account" button.
- Follow the instructions sent to the registered email to verify the account.
Remember, no credit card is required to start a free trial. After the trial period, users can choose a suitable plan. Enjoy exploring the features of Desku.io!
Desku.io Alternatives
Here are the top 10 alternatives to Desku.io:
- Intercom
- Tidio
- Zoho Desk
- Freshdesk
- Front
- Zendesk
- HubSpot Service Hub
- Salesforce Service Cloud
- LiveAgent
- Happyfox
Each platform offers unique features to streamline support operations and improve customer satisfaction. They can be found in Help Desk Software but may also be in Live Chat Software or Online Reputation Management Software. These alternatives provide efficient live chat tools and AI chatbots, among other features.